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10 months ago
Sopra Steria
Location: Reading
Job type: Permanent
Contact: Dave Parslew
Sector: IT, HR
Category: Key Account Manager Jobs, Recruitment Manager Jobs

Account Manager – Contract Recruitment


Location:              Manchester (with UK travel to client site)

Salary:                   Competitive + uncapped commission + 5% flex fund


Role Overview


This is a really exciting opportunity for an experienced Recruitment Account Manager to take full responsibility for the delivery and growth of a specified client account, within the Sopra Steria Recruitment portfolio.


Key Responsibilities:

  • Overall responsibility for full service delivery of named client account adhering to sector specific legislation and client contractual agreements while maintaining Sopra Steria Recruitment policies and processes

  • Develop, secure or maintain incremental business within the named account improving revenue and margin

  • Deliver account growth plans in line with agreed activity targets

  • Manage account financials

  • Meet and where possible exceed customer satisfaction levels ensuring retention of existing business and enabling growth

  • Consistently deliver account SLA requirements

  • Compile and communicate market information that is relevant to the organisation.

  • Ensure timely delivery of internal and account management information

  • Ensure the supply of suitable candidates including future capability needs in line with systems and leading attraction methodologies and tools

  • Ensure optimum delivery of end-to-end recruitment process within the account

  • Deliver on-going coaching/mentoring to team members as often as needed

  • Contribute to operational effectiveness by supporting wider team activities as and when required

  • Comply with all relevant employment legislation and appropriate codes of practice


Essential skills:

  • Experience of working within the IT recruitment industry managing major client accounts and delivering a service above and beyond expectations

  • Proven ability to prioritise and deliver consistently against targets and deadlines

  • Demonstrable effective interpersonal, communication and presentation skills

  • Solid proficiency of MS Office Suite and applicant tracking databases

  • Proven successful delivery within the recruitment industry

  • Strong understanding of commercial and operational business requirements

  • Ability to generate and develop sales activity in line with the company’s propositions

  • Solid negotiation skills

  • Ability to lead on campaigns/ad-hoc project work


Desirable Skills:

  • Multi-site exposure


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