about 1 year ago
Our SHOWROOM HOSTS provide the very first welcome to all guests visiting our retail locations and delivering a memorable customer service experience, for all of the right reasons, is a key part of our group experience strategy. Your desire to build a professional rapport with our customers, establish their needs quickly and create a bespoke service for every visitor is paramount.
Quite simply, our SHOWROOM HOSTS are our Brand Ambassadors and an integral part of our teams, reflecting the brand image and standards in everything they do.
To be a success in this role, you will possess
A friendly and approachable manner;
Excellent communication skills, both written and verbal;
IT literacy and Switchboard experience advantageous;
Exceptional customer service skills;
The ability to multi-task and work under pressure.
Meet, greet and host all guests (customers and prospects for all departments and all other visitors to the business);
Answer and manage incoming calls into the business;
Accurately record calls and visits and relay messages in a timely manner;
Some invoicing will be required along with general administration duties;
Manage our customer refreshment areas and ensure that consistent housekeeping standards are maintained in line with group policies.
Opportunity to join the company pension scheme;
Discounts on new vehicle, used vehicle, service and parts purchases.
Hours of Work
SHOWROOM HOST ( Full time) Monday to Friday hours typically 08.30 to 17.30.
SHOWROOM HOST (Part time) Saturday 8.30 to 17.30 and Sunday 10.00 to 16.00